Serving solo professionals and small business owners by providing virtual administrative solutions to refine the pain points of the back-end of business...
If you don't have an assistant - you are the assistant
Welcome
Amy Wilsey
Refined Virtual Solutions
Hey there! Thank you for taking the time to stop by. You're here because you are ready to have someone come alongside of you and your business to create some margin. Although you may be able to do it all, you don't have to. You've come to the right place to seek advice on how to refine your day.
Refined Virtual Solutions is a freelance virtual assistance business built to serve YOU. Attention to detail, effective communication, and proactive productivity is how I believe best to build strong relationships with my clients. Your main responsibility is to focus on facing forward in order to grow your business by investing time working with your chosen clients. Let me do the assisting, so you aren't the assistant. You can work with a real person, virtually, to provide the back-side business assistance that you need in order to make that happen. Schedule an initial consultation where I will listen to your needs and we will formulate a plan. I can't wait to work with you!
Services
OFFICE ADMINISTRATION
DATA ENTRY
INBOX MANAGEMENT
CANVA DESIGN
CUSTOMER MANAGEMENT/CLIENT
ENGAGEMENT
WEBSITE UPKEEP/MAINTENANCE
ONBOARDING
DOCUMENT PREPARATION SERVICES
File organization, document management, template creation, categorization, online supply purchases
Invoicing, manage accounts payable/receivable, light bookkeeping/record keeping, reconciling accounts, simple spreadsheets
Reply to correspondence, create folders and filters for organization, inbox setup/clean up for inbox zero, create templates to send to clients and customers
Basic design creation for social media, newsletters, flyers
Engage with social media or online membership clients/customers and respond to general inquiries or complaints
Website updates/changes as needed with customer provided content
New hire onboarding customer systems, gather forms, data and reports, general response to HR inquiries, other tasks as needed
Create and maintain job descriptions as well as SOPs, general proofreading and/or editing of documents, transcription
*This list provides a basis of services, but is not exhaustive - additional services as needed
Pricing
Tier One Package
$1050 per month
30 hours of virtual assistance
All services included
Tier Three Package
$2100 per month
60 hours of virtual assistance
All services included
Tier Two Package
$1400 per month
40 hours of virtual assistance
All services included
*Additional hours will be charged at $45 per hour or you may choose to upgrade to the next package tier.
Packages are charged as an upfront monthly retainer and billed upfront monthly thereafter - hours expire at the end of 30 days.
Testimonials
Working alongside Amy was a positive experience. She learned our data entry system quickly and seamlessly. Her attention to detail played an important role in completing our project effectively. We are excited to work with her again on future projects.
- Andy R., Alpha and Omega Transportation
The consummate professional - organized, detailed, personable, and efficient. I had the pleasure to work with Amy on the administrative team at a private school where she directed the International Student Program. Under Amy's guidance and leadership, the program grew exponentially in a few short years. She was an invaluable asset to the school and the success of that Program.
- Ray K., Cincinnati Christian Schools
Amy is an excellent blend of professionalism, positivity, and intuitive problem-solving. Her attention to detail and systematic thinking enable her to navigate customer relationship management (CRM) programs with efficiency and effectiveness. Amy is a joy to work with and her broad skillset and creative approach improve outcomes and increase value.
- Kristine B., Givens Estate
Outstanding attention to detail. Her people skills are on point. She created multiple business documents needed for guest services and reviewed our new reservation system as we were learning and setting it up. Amy's communication skills are top notch.
- Troy and Gina W., 411 Oaks RV Park
Amy is a multi-skilled lady who will get done what she sets out to do or is asked to do. She is innovative and can get the most out of the resources she has on hand when working on an assignment or project. She is dedicated and honest and will be an asset to any organization or business who needs her skillset and participation.
- Joe J., Asheville Christian Academy
Amy was a pleasure to work with. With donors and families, her attention to detail and customer service were a valuable asset for our team.
- Kristin M., Boys and Girls Clubs of America
A Little About Me
After growing up in Michigan, I decided to live somewhere that was a bit more sunny. I was drawn to the southeast and have never regretted the move. After leaving my nine-to-fives in the legal and then education sectors, I now look forward daily to the freedom of setting my own goals and schedule by working virtually. Having fully developed an international student program at a private high school, worked in Advancement with donor and admissions databases, created systems within law offices, along with having developed numerous other skills in both an employed and volunteer capacity; it is my mission to help business owners resolve the "not enough time in the day" tasks.
My co-workers have always viewed me as the detail oriented, organized
person with the answers. I look forward to being the woman of integrity and
go-to person for YOUR business needs.
Ready to Create a Little Margin?
- Click on the Initial Consultation button below where you will be directed to my calendar in order to schedule a free 20 minute initial consultation over Zoom; as well as answer a few short questions about your business and anticipated needs
- During the call, we will chat about your business needs and get to know each other a bit to see if we are a good match
- After the initial call and we decide we are a good match, your onboarding information will be emailed to you including a contract and retainer payment information
- When the contract has been signed, returned, and the retainer is paid, we will work together to communicate your first specific tasks, gather the necessary documents, passwords, and other information and I will get to work
Social Media
General questions before scheduling your
free consultation?
Email: amy@refinedvirtualsolutions.com
...there's not an app for that